Privacy Policy

At Sankalan, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or purchase products from us.

By using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information when you:

• Create an account
• Place an order
• Subscribe to newsletters
• Contact customer support
• Participate in promotions or surveys

Information collected may include:

• Name
• Email address
• Phone number
• Shipping address
• Billing address
• Payment information
• IP address
• Device information

Payment details are processed securely through trusted payment gateways and are not stored on our servers.

2. How We Use Your Information

The information collected may be used for the following purposes:

• Processing and fulfilling orders
• Delivering products
• Communicating order updates
• Providing customer support
• Improving website functionality
• Sending promotional offers and updates
• Preventing fraudulent activities
• Complying with legal obligations

We only collect information necessary for these purposes.

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve user experience.

Cookies help us:

• Remember your preferences
• Track website traffic
• Analyze browsing behavior
• Improve site performance

Users can disable cookies through browser settings, although some features of the website may not function properly.

4. Sharing of Information

Sankalan does not sell or rent personal information to third parties.

However, we may share information with trusted partners such as:

• Payment gateway providers
• Logistics and courier partners
• Technology service providers
• Marketing service providers

These partners are required to maintain confidentiality and use the information only for service-related purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, misuse, or disclosure.

Security measures include:

• Encrypted payment processing
• Secure servers
• Restricted access to sensitive information

While we strive to protect your data, no online transmission can be guaranteed to be completely secure.

6. User Rights

Users have the right to:

• Access their personal data
• Request correction of inaccurate information
• Request deletion of personal data
• Opt out of marketing communications

Requests can be made by contacting our customer support team.

7. Third-Party Links

Our website may contain links to third-party websites. Sankalan is not responsible for the privacy practices or content of these external sites.

Users are advised to review the privacy policies of such websites before providing personal information.

8. Updates to Privacy Policy

Sankalan reserves the right to update or modify this Privacy Policy at any time.

Changes will be posted on this page and will take effect immediately upon publication.