Shipping Policy

Sankalan aims to deliver high-quality packaged food products quickly and safely across India.
Orders will be delivered within 1-2 business days

1. Shipping Locations

We currently ship products across most cities and states in India.

Certain remote or restricted areas may not be serviceable depending on courier partner availability.

2. Delivery Timelines

Estimated delivery timelines are as follows:

   Within Bangalore

• Same-day delivery for orders placed before cutoff time
• Next-day delivery for orders placed after cutoff time

   Other Cities and States in India

• Standard delivery: 4 to 5 business days
• Delivery timelines may vary based on courier service and location

   Delivery timelines are estimates and may be affected by public holidays, weather conditions, or logistical delays.

3. Order Processing Time

Orders are typically processed within 24 hours of confirmation.

Orders placed on weekends or public holidays will be processed on the next working day

4. Shipping Charges

Shipping charges may vary based on:

• Order value
• Delivery location
• Promotional offers

Free shipping may be offered during special promotions or on orders exceeding a specified value.

5. Order Tracking

Once the order is dispatched, customers will receive a tracking number via email or SMS. This allows customers to track the shipment through the courier partner’s tracking system.

6. Delivery Attempts

Courier partners typically attempt delivery 2–3 times. If delivery fails due to customer unavailability or incorrect address, the package may be returned.

Re-delivery may require additional shipping charges.

7. Packaging and Safety

All Sankalan products are packaged with care to maintain product freshness, hygiene, and quality during transit.

In the unlikely event that a product arrives damaged, customers should contact support within 24 hours.

8. Delivery Delays

While we strive to ensure timely delivery, delays may occur due to:

• Natural disasters
• Transport disruptions
• Courier partner issues
• Government restrictions

Sankalan will make reasonable efforts to resolve such delays.