Refund Policy

At Sankalan, customer satisfaction is our priority.

Returns
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.

Eligibility for Refund
Refunds may be issued if:

• The product is damaged during delivery

• The wrong product was delivered

• The item is defective

Non-Returnable Items
Certain items such as perishable food products may not be eligible for returns unless they arrive damaged or defective.

Refund Process
Once the issue is verified, we will initiate the refund or replacement. Refunds will be processed through the original payment method.

Processing Time
Refunds usually take 5–7 business days to reflect in your account depending on your payment provider.

Contact
Please contact our support team with order details for assistance.